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Flexi-Ticket FAQ's

 Flexi        

 

Flexi-Ticket memberships are now on sale and can be purchased in person from the BFC Box Office/Reds Superstore, by telephoning 01226 211 183 or online now at www.barnsleyfc.co.uk/tickets.

WHEN CAN I PURCHASE A FLEXI-TICKET MEMBERSHIP UNTIL?

Flexi-Tickets will remain on sale from Monday 9th October until Sunday 26th November. You will only be permitted to purchase one Flexi-Ticket membership per account in a single season.

DO I NEED TO SELECT MY FIVE GAMES ALL AT ONCE?

No, you can choose your five games at various points throughout the season.

For example, you could choose to book tickets for Bolton Wanderers (14th April) and then wait a couple of weeks before deciding to book tickets for the Brentford game (28th April).

The membership scheme is designed to give fans as much flexibility as possible.

DO I HAVE TO SIT IN THE SAME SEAT FOR ALL MY FIVE GAMES?

No, the Flexi-Ticket membership allows fans to change stands and seat if they wish to do so throughout the season. For example, you could watch the Derby County game from the CK Beckett South Stand and then move into the Investment Room East Stand for the Sheffield Wednesday game. 

ONCE I HAVE SELECTED A GAME, WHEN DO I RECEIVE MY MATCH TICKETS?

If you select your games in person from the BFC Box Office/Reds Superstore you will receive your match tickets instantly. Those fans selecting their games online or over the phone will have their tickets posted out to them, unless they state otherwise.

WHEN IS THE DEADLINE FOR CHOOSING MY GAMES?

Fans can use their Flexi-Ticket membership to redeem match tickets right up until kick-off on the day of the game that they wish to attend, subject to ticket availability.  For example, if a game sells out before the day of the game then Flexi-Ticket members cannot turn up on match day to redeem one of their five tickets. Please note that some high profile games may be designated all-ticket and tickets may not be available to redeem on the day of the game. Fans are advised to keep up to date with ticket news on our Official Club website.

Please also note that tickets cannot be redeemed on the turnstiles. If you are booking on the day of the game, you must collect your match tickets from the BFC Box Office. 

HOW MANY FLEXI-TICKET PACKAGES CAN I BUY PER SEASON?

Fans are eligible to purchase one Flexi-Ticket membership per person.

ARE ALL HOME LEAGUE MATCHES INCLUDED?

Yes, all of our remaining 2017/18 Sky Bet Championship home league games can be selected as part of the Flexi-Ticket membership.  This includes mouth-watering local derbies against Sheffield Wednesday and Sheffield United.

ARE CUP GAMES AND PLAY-OFF GAMES INCLUDED IN THE FLEXI-TICKET MEMBERSHIP?

No, all cup games and Play-Off games are not included. However, a Flexi-Ticket does give you a period of exclusive access for purchasing cup and Play-Off tickets.

WHAT BENEFITS WILL I RECEIVE AS A FLEXI-TICKET MEMBER?

All Flexi-Ticket members will receive the same level ticket priority as Oakwell Centenary Society members. This means that you will have priority access to away and cup match tickets (after 2017/18 Season Ticket holders, but before general sale). Supporters will also be automatically entered into private competitions.

WHAT HAPPENS IF I HAVE UNUSED GAMES LEFT ON MY CARD AT THE END OF THE SEASON?

Fans are encouraged to make sure that they use all of their games before the season ends. Refunds cannot be issued for any games which are left unused at the end of the season.

WHY AREN'T JUVENILE UNDER 17 AND UNDER 12 FLEXI-TICKET MEMBERSHIPS AVAILABLE?

There are no Juvenile membership options available as Juvenile match tickets are a fixed price throughout the season and they do not vary dependent on the category of game.

 BUY YOUR NEW FLEXI-TICKET MEMBERSHIP ONLINE NOW!